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Member review of CenturyLink


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read 245 reviews (110 positive) (65 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$59 per month avg ($30 to $100)

Speed test results 3 year trend
Review by Sheridan See Profile
UPDATED: 154 days ago
member for 1.3 years, 543 visits, last login: a few minutes ago


Sheridan,Montcalm,MI
$41 per month (24 month contract)
about 4 days
"Fast; Ontime Install"
"maybe a bit pricey; Westell modems difficult to deal with."
"Overall Satisfied; wish for more speed."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    Fast Install on time to when they said they would be. Did not know if a faster speed would be attainable. Still haven't heard an answer. Useful Tech Support to bridge the modem to router VERY POLITE AND HELPFUL TECH SUPPORT. West-ell modem proprietary to Century-Link. High Latency. Somewhat buggy as time goes by...tech support have pretty generic responses for the problem have switched modem (owned) and have more luck since. wish they were faster speeds at a better price.

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    Time Keeper
    Premium,VIP,MVM
    join:2004-01-07
    Crockett, TX
    ·Windstream
    ·CenturyLink

    Welcome

    Hi Sheridan,

    I'm a CT tech in Missouri. If you will PM me your telephone number and contact info, I'll see what speeds are available to you. Also, the Westell modems are wide open, not crippled with CT firmware. FYI. There is also a CT forum here....»CenturyTel
    permalink · 2008-10-29 09:40:56 · Reply to this
    Forums » comments on review of CenturyLink

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