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story category Storm Reviews Come Rolling In
General consensus: not quite an iPhone killer
10:51AM Thursday Nov 20 2008 by Karl Bode
tags: competition · business · wireless · hardware
Verizon is unveiling the new Blackberry Storm on Friday, the phone costing $199 with a two-year contract and a $50 mail-in rebate. Reviews are rolling in, and seem to be scattered across the board, though trending slightly toward the negative. PC World calls the device "awkward and disappointing," noting that the device's click-touch screen is "more confusing than helpful" and a "failed experiment." Engadget seems to think the device is beautiful, but notes that the Storm is "not as easy, enjoyable, or consistent to use as the iPhone," and the unit's trademark click screen "just isn't all that great." Additional reviews (Boy Genius, CNET, Associated Press, Wired) all suggest the Storm is close, but no cigar.

Related:
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  2. 4G Technologies Should Merge, Not Compete, Says Intel
  3. Analyst Predicts Continued Decline of Motorola Handset Sales
  4. Qualcomm Fined For Violating Chips Injunction
  5. iPhone Heading To Verizon
  6. Study: iPhones Twice As Reliable As BlackBerries
  7. AT&T Femtocells in 2009
  8. Gizmodo Tests Nation's 3G Networks
Forums » Storm Reviews Come Rolling In
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adisor19

join:2004-10-11
·Radioactif
·Videotron
·Look Communications

Nice try RIM

The concept was good but the final result = FAIL.

Think of it as an iPhone that tried to hard and fell short in almost every detail as a result. No, an iPhone killer this is not and i have a hard time ever seeing it become one in the future.

Adi

Siryak

join:2005-11-26
·WildBlue

Re: Nice try RIM

said by adisor19 See Profile :

i have a hard time ever seeing it become one in the future.
Well it will still be the same phone in the future as it is now so....
jca2050
Premium
join:2002-02-04
Lewisville, TX
·Verizon FIOS

said by adisor19 See Profile :

The concept was good but the final result = FAIL.

Think of it as an iPhone that tried to hard and fell short in almost every detail as a result. No, an iPhone killer this is not and i have a hard time ever seeing it become one in the future.

Adi
I'm assuming you have had first hand experience with the Storm?

schmol

join:2001-12-26
Windsor, PA

Re: Nice try RIM

probably not, more likely just basing his thoughts on other peoples opinions as they have tunnel vision to the iphone...

aliasrlz
Premium
join:2000-09-01
the world


edit:
November 21st, @09:59AM

Re: Nice try RIM

said by schmol See Profile :

probably not, more likely just basing his thoughts on other peoples opinions as they have tunnel vision to the iphone...
Yup....the majority of people have not tried/tested it, or even considered the features it has that the iPhone does not (user replaceable battery and microSD slot). These are "must haves" for some of us. I sure as hell do not want to buy a new phone each time I need more memory, lol

I like it, and that is speaking from experience (testing the Storm) as VZW came to my company with it yesterday to test out and try.........

NOCMan
Verizon Fios User
Premium
join:2004-09-30
Flower Mound, TX

Clearly Verizon is following GM's playbook. Consistently stay behind the curve in phones, take a good phone and rip out features it makes good in order to make a buck, etc etc etc.

Taking out wifi is so stupid. They just forced unnecessary traffic onto their network. These phones come with data plans as part of the package. I guess they're praying they go over that 5g limit so they can charge a dollar a kilobyte overage.

aliasrlz
Premium
join:2000-09-01
the world

Re: Nice try RIM

said by NOCMan See Profile :

Clearly Verizon is following GM's playbook. Consistently stay behind the curve in phones, take a good phone and rip out features it makes good in order to make a buck, etc etc etc.

Taking out wifi is so stupid. They just forced unnecessary traffic onto their network. These phones come with data plans as part of the package. I guess they're praying they go over that 5g limit so they can charge a dollar a kilobyte overage.
Again, that 5G limit is for tethered modem use, not the normal 3G data plan....

sapo
Computer Love
Premium
join:2002-09-16
Sacramento, CA

I guess wait for the next one...

Just because your attempted home run ended up a foul ball this time doesn't mean your next swing won't be a success.
--
UON Internet Loyalist

swhitney2003
I can't drive 55.
Premium
join:2003-06-13
NH
clubs:
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too much hype

This phone has been hyped up so much, that now when it comes out it doesn't meet expectations of the hype. Overall I am sure it is an excellent device, but people can never be satisfied with something top of the line unless it flat out beats competition. Personally, I'd consider getting this or the curve over and iphone. I have little use for a smart phone, so my regular call making device will be okay for the next couple years.

PhoenixDown
-- Ron Paul 2008 --
Premium
join:2003-06-08
Fresh Meadows, NY
clubs:

Re: too much hype

Your right about their being too much hype. The other factor is that the iPhone redefined the market and that automatically makes them the standard which others will be compared against.

baineschile

join:2008-05-10
Sterling Heights, MI
Disagree. The iphone surpassed most expectations.

jmn1207
Premium
join:2000-07-19
Reston, VA
·Verizon FIOS

Re: too much hype

said by baineschile See Profile :

Disagree. The iphone surpassed most expectations.
I'm not sure how that's possible. You mean all those people waiting hours in line to be the first to get one, and countless articles and blogs about the device were just due to middling curiosity?

I think there was an enormous amount of hype and expectations for the iPhone. In fact, it was probably unprecedented.

It mostly lived up to the hype, but even that was a daunting challenge.

dnoyeB
Ferrous Phallus

join:2000-10-09
Southfield, MI

Well, since you used that weasel word "most", what can I say?

Remember, the iphone took an immediate price cut upon release. To me this says, it failed to meet at least some expectations.
--
dnoyeB
"Then said I, Wisdom [is] better than strength: nevertheless the poor man's wisdom [is] despised, and his words are not heard. " Ecclesiastes 9:16

gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs:

Bold better?

From some of the reviewers and someone I talked to. They actually like the Bold better.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
·DSL EXTREME

Re: Bold better?

Wow.
I tried out the Bold at the store - nice screen, decent keypad.
The only thing that I found annoying was the 'mouse' thumb wheel. I would have a very tired/sore thumb very quickly (I'm sure they must have an accelerator somewhere).

Similarly, I found the Tilt/Fuze nice, but screen too small for my use.
--
Canada = Hollywood North

gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs:
·AT&T U-Verse
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Re: Bold better?

Tilt is completely different than the Fuze. Fuze uses Touchflo 3D which is very nice. You can actually use the on screen keyboard with your finger compared to the Tilt.

I was debating on a Fuze or iPhone and right now I like the Fuze much better after having it for a week.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
·DSL EXTREME

Re: Bold better?

I didn't mind the Fuze - however, I did find the screen a little small for my use (sort of like the Tilt) for my use (SSH client, RDP client). The screen is very sharp in comparison, and much more useable (640x480 vs 320x240), but same dimensions - 2.8".
I wish the screen was a bit larger - say like the G1 (3.2") or even 3.5" like the iPhone.
--
Canada = Hollywood North

gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs:

Re: Bold better?

To me the Fuze is a nice fit to your hand compared to the iphone or G1. I would like a bigger screen as well but means larger phone.

The case I use for my fuze is actually a generic one for the bb pearl.

en102
Canadian, eh?

join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
·DSL EXTREME

Re: Bold better?

Issues with G1: Google - don't want GMail, lack of current apps (connectbot looks good)
Issues with iPhone: It could be so much more.... but its not. No cut/paste, no video recording, no multithreading.
Issues with Fuze: Screen's a little small for my taste, pricey.

Need a Windows Mobile iPhone.
Windows Mobile on the iPhone itself ... not a Tilt imitating iPhone. I like the iPhone for its screen and size.
--
Canada = Hollywood North
joker5656

join:2006-06-23
Greenville, SC
·Charter Pipeline

Re: Bold better?

you forgot about the lag on the fuze. its lag tastic. went to the store to see it for myself. man it lagged out big time. other than that it looks solid. maybe an upgrade in firmware will fix this. The storm, i'm going to go to verizion tomorrow cause my plan is up in 3 months w/ ATT. so i figured i'd give them a shot maybe. i'm just not sure how there plans/coverage compare to ATT. And ATT i have been with for 6+yrs. been with alltell which was great to but ATT was better in my area.

gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs:

Re: Bold better?

I have no lag on my Fuze at all. ATT tends to bloat the phones OS as well so. You can use a custom ROM or do a hard reset and then a soft reset. That way the ATT bloatware doesn't get installed.

Vertickle

join:2003-08-05
Madison, AL
No lag on my Fuze. I've got it the day they came out and have only had to reset it once and that was after installing a few apps.
slckusr
Premium
join:2003-03-17
Maumee, OH
·AT&T Midwest
·AT&T Yahoo


edit:
November 20th, @08:27PM

Re: Bold better?

i have the touch pro (sprint branded) and its awesome.

between the customization and added features ( cut and paste).

The few people i work with who have iPhones are always wanting to play with my pro.

the slide out keyboard sealed the deal for me.
Mattie_B

join:2008-05-16

said by gdm See Profile :

Tilt is completely different than the Fuze. Fuze uses Touchflo 3D which is very nice. You can actually use the on screen keyboard with your finger compared to the Tilt.

I was debating on a Fuze or iPhone and right now I like the Fuze much better after having it for a week.
I've got a Tilt myself right now. You can get the Touchflo 3d app for the tilt. Check out the XDA developers forum for details. Your right about the keyboard that comes with it.

I use SBP's keypad which takes up about 75% of the screen. Its very easy to type with it.

I was actually thinking about the new blackberry but I don't think I'll bother. I may pick up a used Iphone though since after using my tilt I wish I had a larger screen.

gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs:

Re: Bold better?

I would like the larger screen as well. To many things the iphone lacks compared to the Fuze/Tilt that I use everyday.

I like the feel of the Fuze better then the Tilt.

jmn1207
Premium
join:2000-07-19
Reston, VA
One of the best things about the BlackBerries that I enjoy is their trackballs. They do break-in after some use and they can also get dirty and perform poorly. I did not initially like it, but now I am hooked.

Boricua65
Oye, chico

join:2002-01-26
Puerto Rico

Re: Bold better?

I honestly miss the 8830. I got this job a few months ago and they use Treos .
--
Yo te digo, el mundo esta jodido
jester121

join:2003-08-09
Lake Zurich, IL

Re: Bold better?

I had to return mine due to crappy coverage in our building, but the 8830 is indeed one fine phone.

VideoGuy

@verizon.net


from:
yabos See Profile

Gee...

...maybe BB ought to come up with something original like they did the first time. Even if it becomes *as* good as an iPhone, it will still be a copy of something original and by then Apple will have moved forward again. The only thing keeping even more folks from making the switch is corporate IT policy. Many large firms won't authorize units other than BBerry and many are set up with company-wide national accounts with a single provider other than AT&T. I know this because every time I use my iPhone on the train or at the airport I get accosted by traveling business folks who wish they could switch and lament the reasons they can't.

Matt
You can't fix stupid
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..
·Corporate Colocation

Click screen not good = Failed Product

The hype surrounding this product was all about the new "Suretype" click screen. If it was anything but flawless the product was destined to fail.

I was a bit suspicious of how good it was going to be when Verizon priced the phone at $199. If it didn't have issues it would have been priced much higher I think, at least $249 or $299.
yabos

join:2003-02-16
Ingersoll, ON

Re: Click screen not good = Failed Product

Yeah. I used one last weekend since I know people that work at RIM. I didn't like the clicking screen. The LCD screen also gets the warping effect sometimes when pressing down on it like a regular LCD screen. Like when pressing a "button", part of the liquid will become compressed and warp the display a bit.

Also, the interface is not anywhere as intuitive as the iPhone. You still have to go through menus to find things.

I don't think it's complete crap but comparing it to the iPhone, it still is far behind.

aliasrlz
Premium
join:2000-09-01
the world
Played with one yesterday as VZW brought them to my company --- like it very much, and definitely rather have the click feature than not........

See 7 replies to this post

Bigzizzzle
Premium
join:2005-01-27
Franklin, TN
Where is this supposed Firmware update, Is it the latest Desktop software, I did used the blackberry storm when it was released it it sucked. You say there is a fix, and I say WHERE IS IT.

aliasrlz
Premium
join:2000-09-01
the world

Re: Click screen not good = Failed Product

said by Bigzizzzle See Profile :

Where is this supposed Firmware update, Is it the latest Desktop software, I did used the blackberry storm when it was released it it sucked. You say there is a fix, and I say WHERE IS IT.
All the ones up to the 20th and some on the 21st were using an older firmware. I know because VZW told me and even their demo was using the older firmware, but they upgraded late on the 20th. I believe phones shipped after the 20th or 21st would have the latest firmware.
Pv8man

join:2008-07-24
Hammond, IN

Heh

I already got bluesnarfing tools running on my Android.
Plus OperaMini is a much better mobile browser for it also.
VNC as well...

I just hate the battery life on it though, only one day worth of use per 1 hour charge

ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·Metrocast Communic..
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Re: Heh

said by Pv8man See Profile :

I already got bluesnarfing tools running on my Android.
Plus OperaMini is a much better mobile browser for it also.
VNC as well...

I just hate the battery life on it though, only one day worth of use per 1 hour charge
Welcome to 3g! The battery life is not ideal on my iPhone either. Since mine is jailbroken you can run all types of great stuff, just being sure what is running on substrate vs as a daemon.
--
"So, Lone Star, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org
beaups

join:2003-08-11
Hilliard, OH

Re: Heh

can you elaborate on mobile substrate vs. daemon? I have some oddities since jailbreaking and could use some help.

ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
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Re: Heh

said by beaups See Profile :

can you elaborate on mobile substrate vs. daemon? I have some oddities since jailbreaking and could use some help.
What are you seeing?
BiggBoss has a nice writeup here...

»thebigboss.org/2008/11/09/iphone···-before/
--
"So, Lone Star, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org
beaups

join:2003-08-11
Hilliard, OH

Re: Heh

great thanks for link. just slowdowns when substrate is installed and phone thinking battery is dead when below 25% and an SMS comes in.

ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·Metrocast Communic..
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Re: Heh

said by beaups See Profile :

great thanks for link. just slowdowns when substrate is installed and phone thinking battery is dead when below 25% and an SMS comes in.
The daemons are the bigger ones. I don't run the video wallpapers, etc nor do I use themes that change the background often. I run the 3g fireball icon, Make it Mine, and Notifier with the Small icons package. My theme is Smoog and I have not noticed a drain on the battery.
--
"So, Lone Star, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org

tomkb
Premium
join:2000-11-15
Avon, OH
clubs:

active sync

Does it support active sync yet or is that taboo still?

jgkolt
Premium
join:2004-02-21
Lakewood, OH
clubs:

hey

You can add the programs you want without battling apple or jailbreaking, it has a removable battery, it has COPY and PASTE. so there are some improvements over the iphone. people are worried about hitting the wrong key on the iphone and they blackberry has worked on overcoming those fears for the execs and people buying the item.

fuffer
RF is Good For You
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join:2001-06-21
Mukwonago, WI
clubs:
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Re: hey

said by jgkolt See Profile :

You can add the programs you want without battling apple or jailbreaking, it has a removable battery, it has COPY and PASTE. so there are some improvements over the iphone. people are worried about hitting the wrong key on the iphone and they blackberry has worked on overcoming those fears for the execs and people buying the item.
Fear? It's the first I hear of people being worried about hitting the wrong keys. If they are, they haven't used an iPhone...once you use it, you realize it's pretty intuitive, and auto-correct works amazingly well.
--
The goal of the broadcast engineer is to get all the meters on the transmitter to go as far to the right as possible!!

jgkolt
Premium
join:2004-02-21
Lakewood, OH
clubs:

Re: hey

i dont see widespread adoption in the business world on the iphone platform. And remember hearing people complain about hitting the wrong buttons and not wanting to deal with it. Myself included.

aliasrlz
Premium
join:2000-09-01
the world

said by jgkolt See Profile :

You can add the programs you want without battling apple or jailbreaking, it has a removable battery, it has COPY and PASTE. so there are some improvements over the iphone. people are worried about hitting the wrong key on the iphone and they blackberry has worked on overcoming those fears for the execs and people buying the item.
Don't forget the memory card slot ..... no need to buy an entire new phone for more memory.....that's just stupid and expensive...

Qumahlin
Never Enough Time
Premium,MVM
join:2001-10-05
West Chester, PA

said by jgkolt See Profile :

people are worried about hitting the wrong key on the iphone and they blackberry has worked on overcoming those fears for the execs and people buying the item.
They haven't overcome them at all, unless you are looking down at the phone you still have no idea what key you hit, all you know is that you hit one.

This is really no different then the app for jailbroken iphones that makes the phone vibrate when you press the key. Yes you now know you pressed a key, but if your not looking down how do you know what you pressed?

MuDvAyNe
Premium
join:2002-03-02
Brooklyn, NY
·Vonage

It all depends on the users..

Over at phonedog.com they were typing on the Storm like there was no tomorrow. There were not confused as the people at PC World were. In the end it really is up to the user. I bet it takes a while to get use to typing on this device and these reviews looked at it for a few hours and just got fed up. The main concern with this device was the laggy OS, but this is suppose to be fixed with an update available tomorrow. I know I will be buying the Storm tomorrow
--
Mets, Cowboys, Devils

south1178
Buckeye Stangs
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Cleveland, OH
clubs:
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Re: It all depends on the users..

said by MuDvAyNe See Profile :

Over at phonedog.com they were typing on the Storm like there was no tomorrow. There were not confused as the people at PC World were. In the end it really is up to the user. I bet it takes a while to get use to typing on this device and these reviews looked at it for a few hours and just got fed up. The main concern with this device was the laggy OS, but this is suppose to be fixed with an update available tomorrow. I know I will be buying the Storm tomorrow
I agree. Every phone has a learning curve.

aliasrlz
Premium
join:2000-09-01
the world

Hey guys, it is "to each, his/her own". I played with one a good long while (almost an hour) as VZW came to my workplace yesterday to show the Storm (& other phones).

I like the "click" (feedback) feature, and the highlighting of the icon and key before the depress. Like any new phone, it takes some getting used to, especially if you had hard keys to type with. I had no issues getting to where I needed to go, or getting info..... hopped out on Google.com and did some searches on the web quickly, with no problem, played parts of a movie, music, took a photo with it, etc.

iPhone may have WiFi, but the Storm has a user replaceable battery and memory card slot

Jwobot

join:2002-08-14
Utica, MI

No Wi-Fi = Bye-Bye

Another gadget to be tossed in the bone yard.

Wi-Fi is a must now in days to have in any kind of gadget since so many areas offer Hot Spots due to consumer demand.

aliasrlz
Premium
join:2000-09-01
the world

Re: No Wi-Fi = Bye-Bye

said by Jwobot See Profile :

Another gadget to be tossed in the bone yard.

Wi-Fi is a must now in days to have in any kind of gadget since so many areas offer Hot Spots due to consumer demand.
And others would say a "user replaceable battery" and "memory card slot" are also must haves, but the iPhone doesn't have them.....
notataloss

join:2000-09-12
Pasadena, CA

Verizon Pricing is Deceptive

Just spoke with two representatives, the last of whom hung up on me. Why? Because I pointed out that I should be able to purchase the Storm for $249.99 less rebate. The reps said no, I upgraded my phone in February 2008.

I asked "Do I have a Nationwide E-mail Plan? (See the webpage: »www.verizonwireless.com/b2c/index.html)
"No, you don't, " they reply.
"Then why is my purchase of a Storm coupled with a new 2yr Nationwide E-Mail activation on my present line not eligible?"
Again, "Because you upgraded in February"

"Where is the qualifier on the ad?" I ask. (Click the link above. Tell me if you can find it.) "Appears to me to be a deceptive trade practice under federal and Califonia law." Dial tone.

The craziness of this is I was willing to buy TWO Storms, one for me and one for my son, who is eligible for an upgrade. No, I could use his upgrade for my phone but not the promotional price for my phone and the upgrade for his.

See 6 replies to this post

punksexy

@sigmanet.com


from:
aliasrlz See Profile

We have to move past the iPhone killer phenomenom

I use an iPhone, but honestly people buy more into the fad than anything else; myself included.

Sure the browser is nice and the device looks pretty, but other than that, there is not much more function than any other device in its caliber. How do you fail to include one of the most fundamental features namely MMS? Why can't we even replace our own batteries affordably?

One thing that the Storm does have going on for it is a network that works. First and foremost. Also, it encompasses almost every feature most users would ever need and more along with the best push email service in the industry and access to Rhapsody.

Sure, it'll piss off a few hardcore users who depend on WiFi because their 3G network sucks, but that's their problem. For the rest of us, this thing will work just fine.

Believe me, the thing the hardcore nerds fuss over really are a non issue to the majority of users.

huntml

join:2002-01-23
Mullica Hill, NJ
·Comcast

Re: We have to move past the iPhone killer phenomenom

I agree with you about WiFi in a sense; ATTM's network sucks and it makes my N95 a lot more usable, esp. for streaming or d/ling u/ling large files, which usually FAIL on ATTM because I get a network disconnect before the file finishes moving.

OTOH, though, though the Sprint network is rock-solid here and I pretty consistently get good speeds (500-1000 kbps down) there are times I miss not having WiFi because it's just a lot faster.

I plan to stay with Sprint, but I will not buy another smartphone without WiFi.

dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ

Click

That would annoy the hell out of me.
VZW isn't helping the device by crippling it either.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee

huntml

join:2002-01-23
Mullica Hill, NJ

Re: Click

VZW didn't cripple the WiFi out of the Storm. The GSM version doesn't have it either. A lot of people in the UK are complaining about it too.

Azerom

@myvzw.com
How is it crippled?

MuDvAyNe
Premium
join:2002-03-02
Brooklyn, NY
·Vonage